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Quick answers
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Subscription & billing
Go to Manage Subscription and log in with the email you used at checkout. You can cancel there in a few taps.
Rather have us do it? Send us a message with your order number or checkout email and we'll cancel it for you.
Log in at Manage Subscription. From there you can skip your next refill, push it back, change how often it ships or update your address.
Still have plenty left? Skipping is the easy fix. Nothing ships and nothing is charged until your new date.
Magnesium Complete refills automatically so you never run out. The refill schedule and price were shown at checkout and in your order confirmation email.
You can see your next refill date anytime at Manage Subscription, and skip or cancel before it ships.
Your first order may have included a first-order discount and free gifts. Refills bill at the subscription price listed at checkout and in your confirmation email.
If a charge doesn't match what you expected, send us a message. We'll go through it with you line by line.
First, search your inbox for an order email from Gold Seal. Sometimes a family member ordered, or a refill went out on a subscription you forgot about.
Still not sure? Send us a message with the date, the amount and the last 4 digits of the card. We'll find it and fix it fast. Never send your full card number.
Your subscription is probably under a different email. Try logging in with any other email you use.
If it still doesn't show up, send us a message with the date and amount of the charge and we'll track it down.
Orders & shipping
Most orders arrive in about 5 days. We email you a tracking link as soon as your order ships.
Use the tracking link in your shipping email, or open our order tracker and enter your order number.
If it hasn't shipped yet, yes. Send us a message right away with your order number and what you'd like changed.
Once an order ships, we can't change it. But you're still covered by our money-back guarantee.
For an order that hasn't shipped, send us a message with the new address.
For future refills, update it anytime at Manage Subscription.
Check with neighbors, your mailroom and around your front door. Packages sometimes show up a day after they're marked delivered.
Still missing after 24 hours, or did it arrive damaged? Send us a message with your order number (and a photo if it's damaged). We'll make it right.
Taking it
Take 4 capsules a day with water, ideally with food. Take them all together or split them across the day. Whatever you'll stick with is the right choice.
Many customers tell us they notice better sleep within 7 to 14 days, with clearer focus building over the weeks after that. Taking it every day matters most. Everyone is different, so your results may vary.
Please ask your doctor or pharmacist first. Magnesium can affect how some medicines are absorbed, so they can tell you if it's right for you and when to take it.
If you're pregnant, nursing, under 18 or have a medical condition, talk to your doctor before taking any supplement. It's made for adults.
Every form in the formula is chelated, which is gentler on digestion. There's no magnesium oxide, the form behind most stomach complaints. Taking it with food helps too.
Keep it in a cool, dry place out of direct sun, with the lid closed tight. No need to refrigerate.
Ingredients & quality
Four forms of magnesium plus active vitamin B6, per 4-capsule serving:
Magnesium L-Threonate 2,000mg
Magnesium Bisglycinate Chelate 550mg
Magnesium Malate 300mg
Magnesium Taurate 100mg
Vitamin B6 (as P-5-P) 10mg
Together that's 298mg of elemental magnesium, 71% of your Daily Value.
Yes. It's free from gluten, soy, magnesium oxide and artificial fillers.
Yes. It's made in a GMP-certified facility and third-party tested.
The FDA doesn't approve dietary supplements, for any brand. What matters is how it's made, which is why we use a GMP-certified facility and third-party testing.
Bamboo Lid Glass Jar: comes with the 2 and 3 bottle bundles. Move your capsules into it and keep it on your counter or nightstand.
Vitamin D3 + K2: comes with the 3 bottle bundle. Magnesium helps your body activate vitamin D, so they pair well.
Returns & refunds
You get 30 days on a single bottle, 60 days on the 2 bottle bundle and 90 days on the 3 bottle bundle.
Not happy? Reach out and we'll refund you. You don't even need to send the bottles back.
Send us a message and choose "Return or refund". Include your order number or the email you used at checkout.
We'll email you as soon as your refund is sent. After that, most banks take 5 to 10 business days to show it on your statement.
Ads can show a promotion that has since ended. The price on our website is always the current one. If you saw a specific offer, message us and we'll take a look.
No answers match that search. Send us your question and a real person will reply.
Waiting on your order?
Most orders arrive in about 5 days. Here's how to see where yours is:
- Find your order number in your confirmation email
- Open the order tracker
- Enter your order number to see its status
Can't find your order number? Message us
Send us a message
A real person reads every message. We'll reply to your email, usually within 24 hours.
Message sent
Thanks for reaching out. We'll reply to your email, usually within 24 hours. Check your spam folder if you don't see it.
Help us help you faster
- Your order number
- The email you used at checkout
- A photo, if something arrived damaged
You're covered
Not happy? Get your money back. No need to return the bottles.
Didn't find your answer?
Send us your question and a real person will get back to you.

